Refund Policy

1. Registration fees are non-refundable

Once you register and pay for a run, the fee is non-refundable, including if you cannot attend, are injured, or change your mind. Your fee covers costs we commit to when you sign up.

2. You can transfer your spot

If you cannot attend, you may ask us to transfer your registration to another person. Email patilsmit2006@gmail.com at least 24 hours before the start with your bib number and the new runner's name and email. We will confirm the transfer by email. The new runner must accept our Terms.

3. Free runs

Free RSVPs can be cancelled any time by email so your spot can go to someone else.

4. If we cancel or change the event

• We cancel: you get a full refund of the fee paid.
• We postpone or reschedule: your registration stays valid for the new date. If you cannot make it, tell us within 7 days of the announcement and we will refund you in full.
• Minor changes: Verve Run Club has full authority to change minor run details, such as timings, route, meeting point, format, activities, prizes, perks or giveaways. If the run still goes ahead, no refund is due.
• Weather or safety: we may delay, shorten or modify a run for safety. If the run still goes ahead, no refund is due.

5. Payment problems

If money left your account but you got no ticket, or you were charged twice, email us with your payment reference. After we verify it, we will either issue your ticket or refund the amount.

6. How refunds are paid

Approved refunds go back to the original payment method within 5 to 7 working days. Your bank may take a little longer to show it.

7. Contact

patilsmit2006@gmail.com. Please put your registered email and bib number in the message.